Discover the Best Food Delivery Apps in the UK | Sale Lovers 2024
The UK food delivery market has seen immense growth in recent years, with more choice and convenience than ever for time-strapped consumers. Leading the way are nationwide platforms Just Eat, Deliveroo, and Uber Eats, offering thousands of restaurant options in major urban areas.
Just Eat lays claim to the largest selection and most established brand recognition. However, Deliveroo stands out for its unmatched speed, with dishes reliably arriving within 30 minutes. Uber Eats provides a similar experience through its tech-savvy app.
Beyond the big three, specialist services also thrive by targeting niche audiences. Pizza chains Domino’s and Pizza Hut deliver hot pies directly, while independent eateries find new customers through Foodhub. KFC and Subway now offer delivery straight from select storefronts too.
No matter the provider, food quality varies by individual kitchens. But most aim to maintain standards throughout the journey. Customer service and pricing also differ – larger platforms generally charge reasonable delivery fees, versus occasional inflated costs for smaller orders elsewhere.
This comprehensive guide evaluates the foremost UK food delivery apps. It examines aspects such as ease of use, restaurant selection, delivery speeds, food quality, customer support and value for money across market leaders and emerging competitors.
Just Eat Customer Ratings
- Ease of Use – 5/5
- Restaurant Selection – 4.5/5
- Delivery Speed – 4/5
- Food Quality – 4/5
- Customer Service – 4/5
- Value for Money – 3.5/5
Delivery fees: Start from £3.50 – £5.00
Order Now: www.just-eat.co.uk
Just Eat has simple, convenient ordering via well-designed website and app. Over 30,000 restaurant options.
Delivery is generally timely within estimated 30-60 minute windows. However, occasional delays occur during peak times. Order tracking keeps customers updated.
Food quality normally meets expectations, arriving hot and as ordered. Though quality depends on individual kitchens, issues are thankfully rare.
Customer service aids with any problems through efficient phone/chat. Refunds are prompt when justified. Live chat could improve the apps.
While delivery fees start reasonably at £3.49, total costs including service charges and menu prices may exceed dining-in costs. Smaller orders see fees rise proportionally.
Overall, Just Eat leads the UK delivery market with best-in-class ease of use and selection. Reliable delivery mostly satisfies. Only minor drawbacks found around peak delays and pricey small baskets. A superb one-stop option for online takeaway orders.
Deliveroo Customer Ratings
- Ease of Use – 4/5
- Restaurant Selection – 3.5/5
- Delivery Speed – 4/5
- Food Quality – 4/5
- Customer Service – 3/5
- Value for Money – 3/5
Delivery fees: Start from £0.99 – £2.49
Order Now: www.deliveroo.co.uk
Operates in over 500 towns and cities. Valued at $7 billion. Serves around 5 million customers per month. Selection varies by area – major cities offer thousands of options but smaller towns have limited choice.
Delivery Speed is a clear strength – often under 30 minutes, food arrives hot and fresh.
App is simple yet could be more intuitive. Website experience lags behind.
Food quality generally holds up well during fast deliveries. Issues usually due to individual restaurants.
Customer service exists online but slow response times. No phone support is a drawback.
Costs add up between fees – more expensive than rivals for basic orders.
Deliveroo excels at quick deliveries but quality varies by location. App experience is streamlined. Costs are on the higher side compared to competitors. Best for speed in major cities but selection may disappoint elsewhere.
Overall rating: 4/5 – when delivery speed matters most, Deliveroo delivers. But selection and costs are limitations.
Uber Eats Customer Ratings
- Ease of Use – 4.5/5
- Restaurant Selection – 4/5
- Delivery Speed – 4/5
- Food Quality – 4/5
- Customer Service – 3/5
- Value for Money – 3.5/5
Delivery fees: Start from £2.49
Order Now: www.ubereats.com
Available in over 50 cities across the UK. Estimated annual revenue of $7 billion globally.
Varies significantly by location. Major cities offer many options but suburban/rural towns have limited choice.
Consistently fast, often under 30 minutes. Food is piping hot on arrival nearly every time.
User-friendly interface makes ordering easy. Could provide more details on restaurants.
Generally stays hot and retains quality during swift deliveries. Issues are usually due to individual restaurants.
Support is online-only with slow response times. Policies lack clarity at times.
Fees start at only £2.49 but total costs including restaurants make Deliveroo one of the most expensive options.
Pros: Lightning-fast deliveries within 30 mins, convenient app.
Cons: Limited selection in some areas, no phone support, higher prices than competitors.
Deliveroo does an excellent job of quick deliveries but selection is limited in many places. Convenience comes at a higher price than rival services. Best for speedy meals in major urban areas but lacks value elsewhere.
Overall, while delivery speed is second to none, other drawbacks like smaller restaurant choice, lack of customer support options and higher prices reduce Deliveroo’s appeal outside large population centers. Competition offers more reasonable value for customers in other locations.
Foodhub Customer Ratings
- Ease of Use – 4.5/5
- Restaurant Selection – 4/5
- Delivery Speed – 3.5/5
- Food Quality – 3.5/5
- Customer Service – 3/5
- Value for Money – 4/5
Delivery fees: Start from £3.50
Order Now: www.foodhub.co.uk
Foodhub partners with thousands of independent restaurants not covered by major chains. However, availability can be more limited in smaller towns.
The app and website are simple to navigate and filter restaurants. Placing orders is straightforward. More advanced search filters would help larger metro areas.
Most orders arrive within estimated 1-hour timeframe but occasional delays occur. Less reliability than bigger platforms due to reliance on individual restaurants for delivery.
Standard is generally good, on par with ordering direct. Though quality control is tougher with diverse independent kitchens involved. Fewer overall complaints than larger competitors.
Email and social media customer support is accessible. Refunds are granted promptly when justified, without argument. Could be faster to implement live messaging.
£3.50 delivery fee is very reasonable. Costs are typically lower than chains at individual restaurant level too. Occasional expensive small basket fees compared to deals elsewhere.
Overall, Foodhub is best suited for finding local takeout gems not featured by major platforms. Delivery times are solid rather than speedy, reflecting independent operations. Quality meets expectations most times and costs are fair. A good local choice and alternative to nationwide brands.
We hope this comprehensive guide has helped you identify the best food delivery services for your needs. Whether you value speed, selection or budget-friendliness, there are excellent options to suit every consumer.
Delivery remains an indispensable service for many busy households. Yet standards and experiences can still vary significantly between providers and locations.
We’d love to hear about your personal experiences with these platforms – what they do well and where they could improve. Please consider leaving a review below sharing which apps you prefer and why. Your feedback will help both existing and new users when choosing how to order their next meal.
And be sure to check back regularly, as the food delivery industry continues innovating and expanding choices at a rapid pace. There are always exciting new developments on the horizon for time-starved food fans across the UK.
We thank you for taking the time to read this guide. Now share your own insights on getting meals straight to your door.
Latest reviews
My Favourite
Just eat is one of the best apps out there, I use it all the time, from its decent delivery cost, to its speedy delivery times.
Just Eat is my go to app!!
As a busy professional, Just Eat saves me time when I want a tasty home-cooked meal. Their user-friendly app lets me easily select from a wide variety of restaurants with just a few taps.
I appreciate the variety, from classics to exotic cuisines right on my doorstep. There’s no risk of getting bored with so many options.
Orders regularly arrive in under an hour, hot and ready to eat. I’m grateful for tracking too – it’s reassuring knowing when to expect my food.
Customer service promptly solved the rare issues I had, like missing items. They go out of their way to ensure satisfaction.
At the end of a long day, a quick and convenient home-cooked meal delivered is invaluable. Just Eat has become a staple in my routine for simplifying home cooking. Whether dining solo or hosting, they make eating well with minimal effort.
